To All Our Lebanon Animal Hospital Family
We want to take this opportunity to reach out to all of you and assure you that we are prepared and able to meet your needs to continue to provide exceptional care to your 4-legged loved ones during the Coronavirus (COVID-19) pandemic. We pride ourselves in maintaining a safe and clean environment within ourhospital.
We also want to remind everyone that, according to the World Health Organization, at this point in time, there is no evidence to suggest that dogs or cats have become ill with COVID-19 or will become a source of infection in other animals or humans. There are corona viruses in dogs and cats that we have been familiar with for decades, but they are not COVID-19.
Should your pet need veterinary services, and you are not comfortable coming into the hospital, please consider taking advantage of the following options:
- Our day admit or drop off service is available as before.
- We are happy to have a staff member meet you at your car and bring your pet into the hospital for needed services. Please call from your phone or honk your car horn when you arrive.
- We are now offering veterinary care and exams via text, phone and video. This is through the Medici app on your smart phone. Enter the code FLIJWJHLND to connect with the doctor or call the office for details. Per Tennessee code, this service is reserved for patients seen within the last 12 months.
- In the immediate future, for those who are unable to drive to the hospital or are nervous having any contact with others, we will be offering pick up and drop off services at no additional fee.
Finally, we are concerned for the health and safety of all our clients. Should any of you require help that may not involve veterinary services for your pet(s), please let us know. We want to be able to provide other services should you fall into the category of people that are at higher risk for severe illness from Coronavirus exposure. Examples might include grocery shopping, food delivery from restaurants (if they are open), and any other errands that may not be able to be delayed. Please let us know what we can do. We are here to help.
Please stay safe, wash your hands regularly and practice social distancing of 6 feet whenever possible. There is a whirlwind of information coming in from all over and some is more reliable than others. Please check the CDC and WHO websites for the most accurate and reliable information. We will all get through this together!
Allen Craig and Amanda Wesson
The veterinarians and co-owners of Lebanon Animal Hospital