Separate dog and cat lobbies and noise reducing features of the building.
Examine pet where they are comfortable (in carrier, on floor, etc…)
Give cats time to come out of the carrier on their own.
Give treats when appropriate (peanut butter, Cheese whiz, their own treat)
Fast the pet before visit to encourage reward acceptance.
Limit pets seeing other pets as able
Cover on the table for the pets comfort.
Use towels to allow cats to feel safer.
Use pheromones to calm pets (Feliway and Adaptil)- spray, diffuser or wipes
Aggressive dogs may do well with a basket muzzle and peanut butter inside.
Encourage “happy visits” for all pets and especially the anxious ones.
Lights are turned down during euthanasia visits to alert staff to be respectful/calm