• a dog standing on the table in the laboratory.

    We will evaluate each individual pet’s stress level.
    We will assess each patient for pain at every visit.
    We will be mindful of anxiety triggers within the hospital.
    We will use individualized fear-free techniques with every pet.
    We will use appropriate drug therapy to maintain the safety and well-being of the pet, owner and staff.
    We will continually strive to improve the emotional health of your pet at each visit.

    Our Promise
  • cat watching weirdly towards the camera

    Separate dog and cat lobbies and noise reducing features of the building.
    Examine pet where they are comfortable (in carrier, on floor, etc…)
    Give cats time to come out of the carrier on their own.
    Give treats when appropriate (peanut butter, Cheese whiz, their own treat)
    Fast the pet before visit to encourage reward acceptance.
    Limit pets seeing other pets as able
    Cover on the table for the pets comfort.
    Use towels to allow cats to feel safer.
    Use pheromones to calm pets (Feliway and Adaptil)- spray, diffuser or wipes
    Aggressive dogs may do well with a basket muzzle and peanut butter inside.
    Encourage “happy visits” for all pets and especially the anxious ones.
    Lights are turned down during euthanasia visits to alert staff to be respectful/calm

    Our Methods
  • a cute chocolate color Labrador dog yawning
    Our Why